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Return & Refund Policy

Last Updated: August 2026

Here at FlareTight Seals we want to deliver you a quality copper flare seal and guarantee each order will be delivered to you in good condition. Please let us know if you do receive a wrong or damaged or faulty item, so we can help.

Eligible Returns

Products can be returned/replaced if:

  • The product or size you ordered was wrong.

  • Product was damaged in shipping.

  • A defect in manufacturing the product.

  • The number received is NOT the same as the number ordered.

Products must not have been used, must remain in their original condition and must be returned with the original packaging, if applicable.

Non-Returnable Products

Product may not be returned if:

  • Used, installed, altered or damaged since delivery.

  • Do not come with the original packaging when necessary.

  • Are tailored or specially produced to meet the customer's needs.

  • Are returned following the return period.

Return Period

If you need to return or replace your order please contact us within 7 days of receipt.

In the event that the product is damaged or incorrect, customers might be requested to supply photos or other information to help us validate the matter.

Return Shipping

Return shipping arrangements may be made or a return shipping cost may be reimbursed if the item is returned because it was supplied by FlareTight Seals and is incorrect, damaged or defective.

If returned for other reasons return shipping costs may be borne by the customer.

Refunds

When the product is returned, we will confirm and inform the user about the approval of the returned product after checking the product.

Refunds will be issued back through the original payment method and will be subject to payment-provider processing times.

Shipping costs may not be refundable unless there is an error or defect with the item that was caused by FlareTight Seals.

Exchanges and Replacements

If applicable, they will be replaced with a new product if the product is damaged, defective or incorrectly supplied. Availability of replacement may be subject to product stock.

Contact Us

If you need to return, replace or request a refund, please contact us with your order information.

Please contact us prior to returning product. Unauthorized returns may not be accepted - please note.